Welcome to the COVVI Video Tutorial Hub
In order to help both clinicians and users get started with their new COVVI Hand and address any potential issues they may run into, we have created a series of simple and easy-to-follow video tutorials to guide you through every process.
We want to ensure that we’re with you every step of the way, so whether you need more help with the initial setup process, or simply want to understand more about the different settings and options within the COVVI Go App, we have it covered. All these videos are also available directly on the login screen of the app, and if you can’t find a video covering your specific issue, then please contact via email for bespoke assistance: customerservice@covvi.com
You can download the COVVI Go App right now on both Apple and Android devices for free.
How To Request An Account
The first step on your journey with the COVVI Hand is to make sure that you’re fully […]
How To Add A User
In order for users to get the most out of their COVVI Hand, they must first be […]
How To Activate Your Account
Following on from an invitation to the COVVI Portal, you will need to activate the account. This […]
How To Connect To Your COVVI Hand
It’s now time to connect to your hand! This tutorial walks you through the quick process of […]
How To Use The General Settings
Every hand has a default setup from the get-go, and our General Settings tab allows you to […]
How To Use The Hand Controls
If you’re interested in seeing a detailed summary of your COVVI Hand’s configuration, then this tutorial explains […]
How To Set Up Grip Tables
In day-to-day life, we use our hands for so much without even realising it. Here at COVVI, […]
How To Set Up User Defined Grips
Not only do we offer 14 basic grips that are essential for most tasks; but we also […]
How To Set Up Grip Switch Triggers
Our users are given several grips to use in the majority of scenarios. We wanted to ensure […]
How To Use The Input Settings
The Input Settings (formerly Input Graph) allows you to see the signals that are received by the […]
How To Use The Default Config Setup
The Default Config Setup is a great feature for those users who really want to tailor their […]
How To Set The COAPT Configuration In The App
We have made it easier than ever to quickly set up the COVVI Hand. Inside the ‘Default […]
How To Use The Config Library
In the digital world, it’s common for things to get lost or accidentally deleted. We provide a […]
How To Back Up And Restore A Live Config
When your hand comes back to us for its yearly service, it’s a common preference to want […]
How To Perform A Software Update
The team at COVVI are always listening to feedback and looking into how to keep improving the […]
How To Change The SDU Timeout
SDU towers are an excellent method to demonstrate the COVVI Hand and all that it’s capable of […]
How To Send A Support Ticket
In a world of infinite possibilities, where every user is wholly unique and needs a device that […]
How To Use Remote Assist
If you’ve managed to successfully pair your COVVI Hand to the app, but are struggling to understand […]